Conflict Management Strategies:A Case of Igbo Language

Résumé

The study aimed at examining the role of Igbo Language in conflict management. Igbo Language is a language spoken by the Igbo and it is means of communication by the Igbos which can be verbal or non-verbal. The study specifically assessed the extent to which arbitration, third party, sanction and dialogue can be used in conflict management and resolution. The purpose of this study is to find out how these strategies for conflict management can play a key role in conflict resolution. The study will encourage people in a way to manage conflict in order to achieve better or conflict free society. In carrying out this study the researcher adopted a survey research method together with existing literature to widen the horizon of the researcher. Findings showed that arbitration, third party, dialogue were adopted to resolve conflict while sanction is used to some extent in conflict resolution. The study goes further to show that early interaction to the root of the conflict and use of dialogue in solving problems is very necessary in conflict management and resolution. Based on the findings, some recommendations and conclusion were made.